Terms & conditions

---

Welcome to Tek Net! These Terms and Conditions ("Terms") govern your use of our website, services, and products. By accessing or using Tek Net’s services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

• "Tek Net", "we", "our", or "us" refers to Tek Net, the service provider.
• "Customer", "you", or "your" refers to any individual or business using our services.
• "Services" refers to internet, cable TV, home phone, and any related services provided by Tek Net.

By subscribing to Tek Net’s services, you agree to:

• Use the services for lawful purposes only.
• Maintain accurate and up-to-date account information.
• Abide by Tek Net’s policies regarding fair usage, billing, and cancellations.

We reserve the right to modify, suspend, or terminate services if any violations occur.

• Service availability depends on location and network conditions.
• Speeds may vary due to network traffic, device limitations, or external factors.
• Scheduled maintenance may result in temporary service disruptions.

• All payments are due as per the selected billing cycle.
• Late payments may result in service suspension or additional charges.
• Promotional offers are subject to change without prior notice.
• Tek Net reserves the right to adjust pricing, with notice to customers.

• Excessive or unauthorized use that impacts network performance may result in speed throttling or service suspension.
• Customers must not engage in illegal file sharing, hacking, or other activities that violate Canadian laws.

• Any rented or leased equipment (modems, routers, cable boxes) remains the property of Tek Net.
• Customers are responsible for returning equipment in good condition upon cancellation of services.
• Additional charges may apply for damaged or unreturned equipment.

• Customers may cancel their services by providing written notice.
• Early termination fees may apply depending on the service contract.
• Refunds (if applicable) will be processed according to our refund policy.

Tek Net values customer privacy and follows strict data protection laws. Please refer to our [Privacy Policy] for details on how we collect, use, and store your personal information.

Tek Net is not responsible for:

• Service interruptions due to external factors (e.g., power outages, weather conditions).
• Loss of data, hardware damage, or financial loss due to service disruptions.
• Unauthorized third-party access to customer accounts.

Tek Net reserves the right to update these Terms at any time. Customers will be notified of significant changes. Continued use of our services implies acceptance of the updated Terms.

For any questions or concerns regarding these Terms, please contact us:

Tek Net Customer Support
📞 Phone: [Customer Support Number]